Frequently Asked Questions
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    Frequently Asked Questions

    I already have my own domain name – Is it possible to use this name?
    Yes! Just transfer your hosting to the Kynet Ltd Server – We do not charge for this service, It’s a very simple process, and we can give you full instructions on how to do it. We have helped many people to do this.
    What is the limit on the number of products my shop can carry?
    There is no limit on the product number! You can carry as many as you want. The only limitation is the amount of webspace you have, but with 25mb you can easily carry thousands of products.
    How do I add pictures of my products and information about them?
    Through the easy to use control panel, just click to upload a picture and then enter your product info. It’s easy!
    Do you provide support?
    Yes, we provide email and phone support – We prefer emails and aim to give a response within 30 minutes of receiving your email. (Who can beat that?)
    How long does it take to set up my site?
    We aim to have your site up and running within 24 hours, however please allow 72 hours for the registration of your domain name to take place.
    Do I need to know any HTML or programming?
    No, the system has its own built in HTML Editor to help you create fancy pages
    Can I host this on my own server?
    We do not currently support this. Our customised eCommerce package may not work on other hosting servers other then the ones that we use.
    Where do I get the products to sell from?
    I have a question that is not answered here
    Please feel free to contact us with any questions you have
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